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Troubleshooting
5 free, exam-style CompTIA Network+ OSI Model (N10-009) practice questions covering Troubleshooting . Each question shows the correct answer and a clear explanation. Ready for the real thing? Take the full timed quiz below.
Q1. Which OSI layer is affected when a cable is unplugged?
A. Physical layer ✓ Correct
B. Application layer
C. Presentation layer
D. Session layer
Explanation: A disconnected cable is a Layer 1 physical connectivity problem.
Q2. Which OSI layer is affected when a switch port is in the wrong VLAN?
A. Data Link layer ✓ Correct
B. Presentation layer
C. Session layer
D. Application layer
Explanation: VLAN membership is a Layer 2 switching configuration issue.
Q3. Which OSI layer is affected when a host has the wrong default gateway?
A. Network layer ✓ Correct
B. Physical layer
C. Presentation layer
D. Session layer
Explanation: The default gateway is used for Layer 3 routing to remote networks.
Q4. Which OSI layer is affected when a firewall blocks TCP port 443?
A. Transport layer ✓ Correct
B. Physical layer
C. Data Link layer only
D. Presentation layer only
Explanation: Filtering by TCP port is a Transport layer control, even when applied by higher-layer firewalls.
Q5. Which OSI layer is affected when DNS resolves the wrong hostname target?
A. Application layer ✓ Correct
B. Physical layer
C. Data Link layer
D. Transport layer only
Explanation: DNS is an Application layer service that maps names to addresses.
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